Return & Refund Policy

It’s our goal and sincere hope that you'll be very pleased with the purchases and service you receive from Armstead Hunter LTD. However, if there are any questions or issues, please feel free to contact us at service@armsteadhunterltd.com.

**PLEASE NOTE: The fit of our clothing is RELAXED therefore please use the measurements on the sizing charts for your decision making & size down if appropriate.

Damages/Issues

Please promptly inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 If after contacting us an item is deemed to be eligible for return and refund, the item(s) will need to be returned within 14 days of receipt. The item(s) must be in the same condition it was received, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Items sent back to us without first contacting us will not be accepted.

Returns/Refunds 

To request a review of eligibility for return please click the profile icon in the store's navigation, or go to https://shopify.com/65747451997/account, then follow the steps below.

1. Log in to your account:

    1. In the "Email" field, enter your email address, and then click "Continue".

    2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.

    3. Go back to the online store, and then enter a six-digit verification code.

2. Click the order that you want to submit the return review request for.

3. If your order has more than one item, then select the items that you need to return.

4. Select a return reason and add a note for the store.

5. Click "Submit request".

If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we’ve approved your return, please contact us at service@armsteadhunterltd.com.